Just so you feel informed about your booking with The Moat House here's some information that will hopefully put you at ease..
If your reservation is affected by a Covid-19 related local or national regulatory discontinuance issued by the government or local authority we will commit to rearranging your reservation to another time or refunding you.
Our changeover crew are fully up to speed with the government and the scientific community with regards a cleaning regime to ensure the limitation of any cross-contamination. In fact, as well as thoroughly airing, cleaning and disinfecting all commonly touched areas, we've put in place technology that ensures that all surfaces of all rooms (even inside cupboards, the keys and the outside of the front door) are decontaminated at the changeover so you can feel safe that we're doing everything we can to make your stay as relaxed as possible.
In addition to the above we're also:
Ensuring that our staff will carry out their duties wearing appropriate personal protective equipment (PPE) to protect both them and you the guests
Having all bedding and towels professionally washed and sterilised to NHS standards
Disposing appropriately of any foodstuffs or other items left by any previous guests
Providing guests with antibacterial/antiviral cleaning materials for use during their stay
We've also removed all non easily cleanable soft furnishings, games, DVDs, books, toys etc.
You'll receive full details of our systems and procedures after booking and prior to arrival.